Frequently Asked Questions
How to book a room?
What is included in the room?
In all our bedrooms you will find a flat screen TV with freeview, free Wi-Fi internet access, tea and coffee making facilities, complimentary water and fruit, a comfortable hypnos bed and en-suite bathroom.
Do you serve meals?
The Hotel doesn't offer breakfast, lunch or dinner, however there is an abundance of cafés, bars and restaurants nearby.
Do you have rooms for families?
Yes, we do have family rooms which have a double bed and a single bed.
Which cards do you accept?
We accept all major credit and debit cards but not American Express or Diners Club.
Are there disabled facilities?
We have eleven bedrooms on the ground floor however the bathrooms are not fully adapted for wheelchair access.
Can I bring a pet?
Unfortunately we cannot accept pets.
Do you provide hairdryers and irons?
Yes, we do. There is a hairdryer in each bedroom. The iron and the iron boards are on stands on each floor.
Do you provide cots?
Yes, we do. However it is advisable to inform us at the time of booking if you need one.
Can I smoke?
We do charge for an extra nights accommodation if you choose to smoke in the room , this is to cover additional cleaning costs
We reserve the right to charge without notification any damage caused to the room
Can I leave my luggage?
If you arrive before 3pm and your room isn't ready for you, you can leave your luggage and go and explore Yeovil. When you check out you can also leave your luggage and pick it up later in the day.
Can I pay by cheque?
We do not accept cheques.
Can I pay by cash?
Yes, you can. Although we do need credit/debit card details to secure the booking.
Where do I park?
Due to our town centre location we are unable to offer on site parking but there is a large pay and display car park about 100 metres from the Hotel, which is free from 6pm to 9am and free all day on Sunday.